Curated by Miroslav Švec
Chatboty a ich budúcnosť bude závisieť už len od toho, či ich ľudia budú používať, lebo technológie a momentálne okolnosti sú nastavené viac než dobre. Martin Krupa, co-founder ui42, vám v blogu predstaví kľúčové UX (user experience) odporúčania pre chatboty, vrátane príkladov dobrých chatbotov a ich budúcnosť, ktorá je zaujímavá aj vďaka novej možnosti, ktorou je nakupovanie hlasom v e-shopoch.
Ilustrácia: www.ecommercebridge.sk
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